Privacy Policy
Last Updated: April 26, 2025
1. Introduction
NetDesignAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
We may collect information about you in a variety of ways, including:
2.1 Personal Data
When you register for an account, subscribe to our services, or otherwise interact with our website, we may collect personally identifiable information, such as:
- Name
- Email address
- Phone number
- Company name and information
- Billing information
- IP address
2.2 Network Design Data
When you use our network design services, we collect information about your network requirements, configurations, and preferences to provide you with appropriate recommendations.
2.3 Usage Data
We may automatically collect certain information about how you interact with our website, including:
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website addresses
- Device information
3. How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
4. Disclosure of Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We may disclose your information for any other purpose with your consent.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
5. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.
6. Data Retention
We will retain your information for as long as your account is active, as necessary to provide you with our services, or as otherwise required for legal compliance. When we no longer have a legitimate business need to process your information, we will either delete or anonymize it.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we have about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Third-Party Websites
Our website may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of these third-party sites, and we encourage you to read the privacy policies of each website you visit.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@netdesignai.com.